FCSPAY Customer Support
Need Help? We’re Here for You.
At FCSPAY, we understand that smooth and hassle-free service is key to earning your trust. Whether you’re a retailer, distributor, customer, or partner, our dedicated support team is always ready to assist you with your queries, concerns, or feedback.
💬 How to Reach FCSPAY Support
We provide multiple channels for you to reach us so that help is just a click or call away.
1. 📞 Call Us
For immediate assistance, you can contact our support center.
Customer Care Number:
📱 +91 9900240070
🕒 Timings: 10:00 AM to 7:00 PM (Monday to Saturday)
2. 📧 Email Support
For detailed queries or complaints, feel free to write to us:
Support Email:
✉️ support@fcspay.in
You can expect a response within 24 to 48 working hours.
3. 📝 Raise a Ticket
Facing an issue? Raise a support ticket directly on our website.
🌐 Visit: www.fcspay.in/contact
Fill out the form and our team will get back to you shortly.
4. 🧑💼 Retailers & Distributors Support
If you’re a registered Retailer or Distributor, you have access to a dedicated support team trained to handle partner-specific issues.
Please reach out via:
📧 support@fcspay.in
5. 🗂️ Track Your Complaints
If you’ve already raised a query or complaint, you can track its status by:
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Logging into your FCSPAY dashboard
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Visiting the “Support” or “Help” section
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Entering your ticket ID to see the progress
⏱ Our Commitment to You
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Acknowledgement: Within 24 hours of receiving your query.
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Resolution: Most issues are resolved within 3–5 working days.
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Escalation: If unresolved, queries are escalated to our Grievance Officer.
Need to escalate a concern? Visit our Grievance Redressal page.
🤝 Let’s Stay Connected
We love hearing from you. Your feedback helps us improve our services and deliver the best possible experience.
Stay connected via:
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☎️ +91 9900240070
FCSPAY is more than a service — it’s a partnership. Let’s grow together, securely and smartly.