Privacy Policy

At FCSPAY, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you use our services through our website and mobile applications (collectively referred to as the “Platform”).​

1. Information We Collect

We may collect and process the following types of information:​

• Personal Information: Name, date of birth, gender, marital status, email address, postal address, phone numbers, identification documents (e.g., PAN, Aadhaar), bank account details, and KYC information.​

• Device Information: Device type, unique device identifiers (e.g., IMEI), operating system, browser type, IP address, and location data.​

• Usage Data: Information about how you use our Platform, including transaction history, preferences, and behavioral patterns.​

• Cookies and Tracking Technologies: We use cookies to enhance your experience, analyze usage patterns, and deliver personalized content.​

2. How We Use Your Information

We utilize the collected information for the following purposes:​

• Service Delivery: To provide, maintain, and improve our services, including processing transactions and customer support.​

• Verification and Security: To verify your identity, prevent fraud, and ensure the security of our Platform.​

• Communication: To send you important updates, promotional materials, and respond to your inquiries.​ contact us

• Legal Compliance: To comply with applicable laws, regulations, and legal processes.​

3. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your data with:​

• Service Providers: Trusted partners who assist in operating our Platform and delivering services.​

• Legal Authorities: When required by law or to protect our rights and safety.​

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.​

4. Data Security

We implement robust security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure server infrastructure.​

5. Your Rights and Choices

You have the right to access, correct, or delete your personal information. You may also opt out of receiving promotional communications. To exercise these rights, please contact us at support@fcspay.in.​

6. Third-Party Links

Our Platform may contain links to external websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.​

7. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.​

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:​

FCSPAY 
Austin Town Bangalore – 560025 Karnataka, India

Email: support@fcspay.in