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PAN-Related Services at Your Retail Outlet
Support customers with available PAN card service requests through the options enabled for your FCSPAY account. Service types, document requirements, processing and eligibility depend on the applicable provider and official rules.
Give customers a local point of assistance for available PAN-related requests.
Help customers follow the displayed steps and required information.
Explain that approval and processing depend on official requirements and provider workflows.
Contact FCSPAY support
Get assistance with onboarding and enabled services
Join the FCSPAY network to explore enabled services for your retail business. Availability is subject to onboarding, account activation, applicable terms and provider coverage.
FCSPAY helps participating retailers access enabled business services through one platform. PAN-related services, if available for your account, remain subject to provider rules, document verification and applicable terms.
Give customers a local point of assistance for available PAN-related requests.
Help customers follow the displayed steps and required information.
Explain that approval and processing depend on official requirements and provider workflows.
Understand the customer's PAN-related service requirement.
Select the relevant option available in your FCSPAY account.
Follow the on-screen instructions and verify information before submission.
Share the status or next steps displayed by the service workflow.